Coventry and Warwickshire, Plumbing and Gas Services 1st Floor 19, Hurlbutt Road, Heathcote, Warwick. CV34 6TD - 01926 310 900

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  • Sureway Heating, The Home Warmers
  • Bathroom Installations
  • Landlord Services
  • Heating Plumbing and Installation Experts
  • Towel Rail Supply and Installation
  • Disabled Bathroom Installation


We are proud to offer an all-round professional service to our customers. We receive many letters of thanks throughout the year.


Dear Sirs,

Please find the enlcosed cheque for the works carried out recently.

Thank you, the young man you sent did an excellent job, and was very pleaseant.

Yours sincerely.

Mrs Berridge


Dear Sirs,

Just a brief note to thank you for the work you did for me this year, namely the removal of the old shower and installtion of the new one and also the installation of dual fuel towel warmers.

Communcation was excellent. It is very helpful to be able to ask for advice and know that there will be a real dialouge and a solution will be found working together.

Last but not least, I've never met people so conciencious about keeping a tidy enviroment and cleaning up afterwards.

A special thank you to Sureway and to Scott your installer for all the trouble he went to in getting the replacement equipment correct in a timely manner.

Yours faithfully,

Mrs Burns
Leamington Spa


Dear Sirs,

Would you please reciept this account and return.

I would like to say how pleaseant and helpful your engineer was during his visit.

Yours faithfully.

Mr Chouings
Leamington Spa


Dear Sir,

Recently my husband & I had problems with our condensing boiler which is eight years old. At 83 and 85 we were horrified to have the threat of no central heating. Your heating engineer, Steve, who dealt with the problem was excellent in every way. Technically he paitently traced the root causes and gave us his time and expertise to solve them, sometimes in his own liesure hours. We are most impressed with his technical skills as well as with his concern for us as elderly customers.

We would both like to bring to your attention the skill with which he dealt with our aging boiler and his consideration for our needs.

Many thanks, I hope all your customers feel as satisfied with your service as we do.

Yours faithfully,

Mr & Mrs Green-Armstage


Dear All,

As always, thank you for your excellent service.

Mrs Fenwick


Dear Sirs,

Thank you to very much to your engineer, he was very efficient, courteous and capable.

Will will be putting a note on twitter tonight – I was wonderfully treated and very pleased with your overall service.

Yours sincerely,

Mrs Ciriani
Leamington Spa


May I thank you for what appears to be an excellent service, I would also like to compliment you on the manner of it.

As I understand it, your engineer was accompanied by a work experience youngster. I could not help but overhear the patient, thorough manner in which explanations as to what and how the work was carried out were made.

Equally the youngster appeared to respond well. This was a great example of how work experience should be carried out and it reflected great credit on your company.

Please convey my compliments to your staff.

Mr Griffin


Dear All,

Thank you for the very professional way my central heating replacement was completed last month. The care and attention to detail was very impressive, long may you continue.

Mrs Peat


Thank you for the usual excellent service on my boiler.

Mrs Burgess


Please find enclosed a cheque for a job well done. Your fitters are very polite and capable and soon got on with the job.

Mrs Green
Radford Semele


My wife and I cannot let the opportunity go by to commend the courtesy of your staff involved and the efficient, calm and thorough way in which they went about their work.

They cleared up any debris as they carried out the work.

From our point of view, it was a great pleasure to deal with your company – sadly, an all too rare occurrence in these days. Many congratulations.

Mr & Mrs Thompson


Thank you very much for your help and thank your engineers for me who were extremely helpful and polite.

Mrs Ingram



Dear Sirs,

Last month your company plumber completed a rennovation of the bathroom in my flat. I waited, until it had proved to reach my expectations – it has – I now have an attractive, functional bathroom to replace the "not so old" but disfunctional and unattractive area in my home. Its now a pleasure to walk in the my attractive, easy to use shower and step out to use the counter top covered storage cupboards etc.

Last, but not least, Scott your installer finished the work in the time promised, gave me good advice but listened to my suggestions too.

I would recommend your work to anyone should you with to refer me.

Thank you again,

Mrs Cyr
Leamington Spa


Dear Sureway,

On June 14th your plumbing engineer Jason came to fix our central heating system. The problem had defeated several other plumbers, including the one who put the sysyem in, but Jason managed to fix it, if I recall, in not more than about two hours.

Please give Jason a gold star and a bonus !

Yours sincerely

Mrs Hodges


Dear Sirs,

I enclose a cheque for payment of your invoice.

Ian your heating engineer is excellent and a pleasure to have around.

Many thanks

Yours faithfully,

Mrs Russell


Dear Sirs,

I have pleasure in enclosing a cheque for payment of your invoice dated 17th April. My Wife and I would like to thanks the two young men form Sureway for their prompt, knoweledgeable and efficient service and for their positive and cheersful attitude in carrying out what was quite a difficult and daunting job. They are a credit to your firm.

Yours faithfully,

Mr & Mrs Oakley


Dear Sir,

I would like to say how very helpful and knowledgeable the young heating engineer who came on the 28th September was.

Perhaps you could pass on my regards

Mr P Morris
Leamington Spa


I am extremely pleased with the apparent efficiency and co-operation I received. As a result I have cancelled my service agreement with British Gas and would be obliged if you could continue to care for and service my gas installation as and when necessary.

Mrs Mears
Leamington Spa


Dear Sirs,

Thank you to Sureway Heating Services for the installation of a new combination bolier. I would like to say I appreciated the way in which the two men, Jason and Lawrence carried out the work and left everything tidy and were very pleasant and courteous. That is not always the case form some workmen.

Thank you for all of the help given.

Yours sincerely,

Mrs Millar


I write to thank you for arranging so quickly the replacement of my combi boiler together with other work necessary to bring my heating system up to date.

Sureway Heating were extremely efficient and the two men who came to undertake the work were both caring and hard working.

Mrs Morris
Henley in Arden


Many thanks to your two installers for a job well done. I would have no hesitation in recommending your company to anyone looking for a professionally installed heating system.

Mr Brook


Please note and pass on that I was very impressed with the hard work and diligence of the engineer who carried out the service. It was not a nice job as our system was in very bad condition, and has tricky access.

He was very clear about what he had to do and thorough in his work. We will not hesitate to use and recommend your establishment in the future.

Mrs Hartley


Dear All, I would like to say how pleasant, efficient and tidy they (your engineers) were. Everything was tidied away.

Congratulations on your staff.

Mrs Green
Radford Semele


Dear All,

I am very pleased with the work and your colleagues did an excellent job with the minimum of disruption.

Thanks again for your help.

Mr Lawton
Wooton Wawen


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